AppliedLMS Consumer
Consumer lending end to end, from application to collections.
One Canadian-compliant platform for payday, installment and short-term personal loans. Built for Canadian consumer and small-dollar lenders, owner-operated up to around 20 staff, often running more than one brand, licensed provincially.
01 · Built for it
Built for consumer lending
- Payday, installment and short-term personal loan products
- A configurable credit-product calculation engine
- An embeddable pre-qualification form built for consumer lending
- Repeat and re-loan handling for returning borrowers
- Collections and payment-restructuring tools built for high-volume small-dollar books
- Prepaid card programme available as an add-on
02 · Credit Health
Equifax Credit Health for your borrowers
Give borrowers white-label credit monitoring and score viewing inside your own brand, delivered through a secure API with single sign-on.
03 · Compliance
The consumer compliance set
- Provincial rate-cap enforcement
- Cost-of-borrowing disclosure
- Cooling-off period tracking
- Adverse-action notices with 19 structured decline reason codes
- French-first documents for Quebec
04 · Borrowers
A borrower portal and a native mobile app
- Balance, schedule and payment history with PDF export
- On-demand payoff letters, annual tax statements and monthly statements
- Bank account management and self-service bank verification
- Reschedule, payoff and restructure requests
- Native mobile app companion
05 · Platform
Everything on the platform
AppliedLMS Consumer includes the full platform:
Origination and application
- Multi-step online application, mobile-friendly
- Save and resume: borrowers return later through a signed email link
- Two-step pre-qualification before a full application, with criteria set per product
- Embeddable pre-qualification form for your own website, with domain whitelisting
- Application form designer: fields, sections and validation per product
- Camera capture for document upload on mobile, with a visual progress tracker
- Staff can create applications on a borrower’s behalf
- Application pipeline and queue management
- Customer records with import and export
Bank verification and insights
- Six bank-verification providers supported, including Flinks, Inverite and ZumRails
- One normalised insights view whatever the provider: income, expenses, balance, NSF count, account age, days negative
- Risk-level badges, income and balance trends, expense breakdown, full accounts and transactions
- Underwriting scorecard derived from verified bank data
- Scheduled refresh by product, with risk-tiered intervals and a monthly budget cap with alerts
- Financial-distress monitoring on refreshed data, with staff alerts
- Borrowers can start or re-trigger verification from their own dashboard
- Duplicate-send protection with separate cooldowns for personal and business requests
Underwriting and decisioning
- Clear lifecycle: Draft, Under Review, Conditionally Approved, Approved, Awaiting Signature, Signed, Funded
- Conditional approval with outstanding conditions
- Rules engine for eligibility, rate caps and stipulations per product and jurisdiction
- Stipulation tracking with required-document checklists before funding
- Status history recording every transition, who made it and when
- Loan notes and internal staff communication on every file
- Decision reasons feed directly into the adverse-action notice
Documents and e-signature
- Built-in e-signature, plus DocuSign, SignNow, GoDocs and a local signing path
- Document generation from contract templates, and document OCR
- Three send paths: Send for Signature, Send for Review, Sign as Admin
- Recipient picker for every co-borrower and guarantor, with inline validation
- Acceptance timestamps frozen at the original acceptance and embedded in the signed PDF
- Protection against duplicate agreements and duplicate notifications
Payments, funding and servicing
- EFT, ACH, Interac and card rails
- Payment processing through ZumRails, with additional processors available on request
- Seven payment-schedule calculators and configurable frequencies
- Pre-authorised debits, with payment-method detection and an advisory when a schedule changes
- Automated collection runs, retries and failure handling
- Reschedule, hold, restructure and mass payment entry
- Payoff quotes and payoff letters
- Grace periods, late fees and disclosure
- Nominal-to-effective interest conversion and APR calculation
Collections
- Delinquency tracking and a collections workspace
- Payment restructuring tools
- Reschedule and hold, including repeated reschedules for seasonal hardship
- Write-off and account-status reporting
- Communication status tracking on collections activity
Borrower self-service portal
- Dashboard with current balance and schedule
- Payment history with PDF export
- On-demand payoff letters, annual tax statements and monthly statements
- Bank account management: add, view, remove
- Self-service bank verification when required
- Reschedule, payoff and restructure requests
- Native mobile app companion
Communications
- Email templates for every lifecycle event
- Two-way SMS through Twilio
- In-app chat and notifications
- Payment-due and past-due reminder sequences
- Notifications for funding holds, verification requests, amended documents and re-review
Compliance and security
- Adverse-action notices with 19 structured decline reason codes, generated as PDF, emailed, re-sendable
- Provincial rate-cap enforcement
- Cost-of-borrowing disclosure
- Cooling-off period tracking
- French-first support for Quebec: French interface and contract documents
- Audit logs, status history and change tracking across the loan lifecycle
- Role-based permissions across seven roles
- Brand-scoped data separation enforced at query level
- Encrypted personal data, and webhook signature verification on payment providers
Administration and platform
- Company settings, product configuration, user and role management
- White-label branding, with multiple brands in one instance
- Analytics and reporting
- Public API
- Dedicated instance option: your environment, your data, your branding, hosted and maintained by us
- Hosted on AWS with continuous deployment, and a sandbox environment for every client
See AppliedLMS Consumer in action
Book a demo and we’ll walk you through your products, your provinces and your workflow.